Privacy Policy

1. Information We Collect

• Personal Information: We may collect personal information you provide to us, such as your name, phone number, and email address.
• Call Transcriptions: When you use our AI matchmaking service, we record and transcribe conversations to help facilitate better matches.
• Usage Data: We may collect non-personal information about how you interact with our website and services (e.g., browser type, device information, pages visited, and time spent on each page).

2. How We Use Your Information

• Service Delivery: We use your information to provide our AI matchmaking services, including facilitating connections between users.
• Communications: We may send you emails regarding your requested services or updates to our policies. We will not send you marketing or promotional materials without your explicit consent.
• Product Updates: We may contact you via email or phone number to inform you about new features, improvements, or important updates related to Candid's services.
• Improving Our Services: We analyze the data we collect to understand usage trends, improve our platform, and enhance user experience.

3. Data Retention and Deletion

• Retention Period: We store your personal information and call transcriptions for up to one month (30 days) unless you request otherwise. After this period, we automatically delete all collected data from our systems.
• User Requests: You may request deletion of your data, or request copies of your data, at any time by emailing support@candidsocial.com.

4. Data Security

• Security Measures: We implement reasonable and appropriate technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
• No Sale of Personal Data: We will never sell or share your personal information with third parties for marketing purposes.

5. Disclosure of Your Information

We may disclose your information only in the following circumstances:

• Legal Requirements: If required to do so by law or in response to a valid legal request from a governmental authority.
• Business Transfers: In the event of any merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

6. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect information from children. If you believe a child under 13 has provided personal information to us, please contact us so we can promptly delete that information.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access, Correct, or Delete your personal information.
• Withdraw Consent to the processing of your personal information.
• Request a Copy of the data we hold about you.

To exercise these rights, or if you have any questions about how we handle your data, please contact us at support@candidsocial.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will provide a notice on our website or notify you via email prior to the changes becoming effective.

9. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, please contact us at:

• Email: support@candidsocial.com